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Crypto-Currencies : Quick Start Guide !

We understand you want to get started FAST, so follow these instructions to streamline your setup & avoid delays...

1) OPEN ACCOUNT

We recommend you open an account ONLINE, as this will allow you to...

  • View balances held in our vault accounts
  • Enter digital wallet addresses for us to send crypto-currencies to you

However, if you do not want to open an account online, you can still open an account by phone, or in person.

 

2) GET VERIFIED

We need proof of ID & Address before you can trade.

For In Person Verification For Online Verification

Bring 1 of these types of Photo ID in to our stores.

Photo ID
Drivers License
Passport
Firearms License
Permanent Residence Card
Provincial ID Card

Login, and click on My Account at the top of the page

Click the link "Get Validated for Crypto-Currency transactions"

Upload 1 Photo ID and 1 Proof of Address to our web site.

You will receive an EMAIL within 1 business day once your account has been verified. PLEASE DO NOT CALL before this time

Photo ID Proof of Address
Drivers License Bank Statement
Passport Credit Card Statement
Firearms License Property Tax Bill
Permanent Residence Card Water / Sewer Bill
Provincial ID Card Power Bill
  Phone / Internet / TV Bill

 

3) SET UP YOUR WALLET ADDRESSES

If you are storing your Crypto-Currencies with us (in our Vault Accounts) then skip ahead to STEP 4

If you are having crypto-currencies sent to your own wallet, take the following steps...

  • Login to your account
  • Click on My Account at the top of the page
  • Click the link "View or change my account information"
  • Copy & Paste the relevant crypto-addresses into the fields
  • Click Continue to save the information

 

4) MAKE A PAYMENT

Please follow the instructions below to ensure payments are received quickly and without problems.

Type Location Notes

Bill Payment

Preferred Option

Online No Limit (depending on your bank) Set up "Broadside Bullion" as your payee, and use your 10 digit account number (found on the "My Account" page) Payments take 1-2 days. You will receive an email when payment has cleared. Please DO NOT CALL until you receive email confirmation or 2 business days has passed.
Cash In Store Limit $10,000 per person per 24hrs
Debit Card In Store Your card limit (usually $2000 or $3000)

Gold & Silver

In Store or by Insured Mail

No Limit (2-3 days delay from receipt of bullion to booking crypto-order)

WIRE transfer From your Bank Only for payments over $25,000. Please request details from us.
Bank Draft In Store or by Mail Only for payments under $25,000. Mail to our address in New Brunswick
Etransfer Online

Limit typically $2000/day (depending on your bank). Max $3000/day.

Send payment to customerservice@atlanticgoldsilver.com

The Etransfer MUST come from an account with the SAME NAME as on your account with us.

For the etransfer password please use either..

  • Your Post Code in the format A1A2B2 (All Caps, no spaces)
  • Your Phone # in the format 5556667777 (10 numbers, no spaces)

..and set the security question to 'What is my PostCode?', or 'What is my Phone #'

Payments take 2-3 hours - but can be 24hrs when busy.

You will receive an email when payment has cleared. Please DO NOT CALL until you receive email confirmation or 24 hours has passed.

 

5) ORDERING

AFTER you have received an email confirming receipt of payment, please phone to place your order.

  • If you are having crypto-currencies delivered to your address, we will VERBALLY confirm the address with you.
  • We will lock in the price on the phone, upto your payment amount.

All orders are currently by PHONE - we DO NOT accept instructions by EMAIL.

You MUST speak with a representative to book your order.

 

6) DELIVERY

We DO NOT send crypto-currencies out immediately on booking.

All crypto-currencies ordered during the day are sent to confirmed addresses between 5pm and 5:30pm that evening.

 

7) WARNINGS

Technical Support : We cannot offer ANY technical support or advice for people setting up their own software or hardware wallets, or for online wallets hosted on other web sites.

Computer Security : If you are not confident setting up your own computer security, we strongly recommend investing with our 'Vault' accounts and allow us to store your crypto-currencies.

Wallet Addresses : If you advise us of an incorrect wallet address, funds transferred to that address will be LOST entirely and we shall not be held responsible for the loss.

Exchange Availability : Crypto-currency exchanges are relatively immature and less reliable than established stock exchanges. Should exchanges experience difficulties, we CANNOT guarantee to buy or sell any crypto-currencies until the exchanges are operating normally again.

That said - have fun investing in the newest financial products available !

 

 

FREE SHIPPING

Orders over $1000 shipped free in the Maritimes !

PERTH MINT PRIMARY DISTRIBUTOR

The best designed coins in the world !

WE BUY SCRAP GOLD

Compare our rates, we're the clear winners !

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