We understand you want to get started FAST, so follow these instructions to streamline your setup & avoid delays...
We recommend you open an account ONLINE, as this will allow you to...
However, if you do not want to open an account online, you can still open an account by phone, or in person.
We need proof of ID & Address before you can trade.
| For In Person Verification | For Online Verification | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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Bring 1 of these types of Photo ID in to our stores.
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Login, and click on My Account at the top of the page Click the link "Get Validated for Crypto-Currency transactions" Upload 1 Photo ID and 1 Proof of Address to our web site. You will receive an EMAIL within 1 business day once your account has been verified. PLEASE DO NOT CALL before this time
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If you are storing your Crypto-Currencies with us (in our Vault Accounts) then skip ahead to STEP 4
If you are having crypto-currencies sent to your own wallet, take the following steps...
Minimum Order size for Crypto-Currencies is $250. If ordering online, please ensure you send over this amount due to decimals and rounding (e.g. $255)
Please follow the instructions below to ensure payments are received quickly and without problems.
Please Note : WE DO NOT accept Visa, Visa Debit, Mastercard, Mastercard Debit, or any other credit card based payments for Bullion or Crypto- Currencies.
| Type | Location | Notes |
|---|---|---|
|
Bill Payment Preferred Option |
Online |
No Limit (depending on your bank) Set up "Broadside Bullion" as your payee, and use your 10 digit account number (found on the "My Account" page) Payments take 1-2 days. You will receive an email when payment has cleared. Please DO NOT CALL until you receive email confirmation or 2 business days has passed. The transfer MUST come from a bank account with YOUR NAME on. We CANNOT accept payments from your business or another family member. There will be a $25 fee for returning incorrect payments. |
| Cash | In Store | Limit $10,000 per person per 24hrs |
| Debit Card | In Store | Your card limit (usually $2000 or $3000) |
|
Gold & Silver |
In Store or by Insured Mail |
No Limit (2-3 days delay from receipt of bullion to booking crypto-order) |
| WIRE transfer | From your Bank | Only for payments over $25,000. Please request details from us. |
| Bank Draft | In Store or by Mail | Only for payments under $25,000. Mail to our address in New Brunswick |
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Etransfer
PLEASE READ THE INSTRUCTIONS !! |
Online |
Limit typically $2000/day (depending on your bank). Max $3000/day. Send payment to customerservice@atlanticgoldsilver.com The transfer MUST come from a bank account with YOUR NAME on. We CANNOT accept payments from your business or another family member. Incorrect or unidentifiable payments will be ignored & expire after 30 days. PLEASE INCLUDE YOUR 10 digit account # in the Etransfer Message (you can find this on the top right of the "My Account" page) For the etransfer password please use either..
..and set the security question to 'What is my PostCode?', or 'What is my Phone #' Payments take 2-3 hours - but can be 24hrs when busy. You will receive an email when payment has cleared. Please DO NOT CALL until you receive email confirmation or 24 hours has passed. |
AFTER you have received an email confirming receipt of payment, you can place your order ONLINE or by PHONE.
We DO NOT send crypto-currencies out immediately on booking.
All crypto-currencies ordered during the day are sent to confirmed addresses between 5pm and 6pm that evening. (1pm-2pm on Saturdays)
Technical Support : We cannot offer ANY technical support or advice for people setting up their own software or hardware wallets, or for online wallets hosted on other web sites.
Computer Security : If you are not confident setting up your own computer security, we strongly recommend investing with our 'Vault' accounts and allow us to store your crypto-currencies.
Wallet Addresses : If you advise us of an incorrect wallet address, funds transferred to that address will be LOST entirely and we shall not be held responsible for the loss.
Exchange Availability : Crypto-currency exchanges are relatively immature and less reliable than established stock exchanges. Should exchanges experience difficulties, we CANNOT guarantee to buy or sell any crypto-currencies until the exchanges are operating normally again.
That said - enjoy investing in the newest financial products available !
